Self Service
PTP provides a full spectrum of self service solutions. We develop highly customized IVR applications that meet the specific needs of our clients better, faster, and more cost effectively than anyone in the industry. Our goal is to improve customer service and address contact center goals.
Our proven design methodology has been used on some of the largest and most successful self service and call routing IVR applications, which include the following functionality:
- Speech Recognition
- Touch Tone (DTMF)
- Inbound and Outbound Applications
- Natural Language
- Personalization
- Localization
- Administration Console
The voice and user interface of your IVR provides instant branding, and branding helps make organizations successful. Our PTP Voice User Interface (VUI) design services help you to maximize customer satisfaction and ROI.
For Professional Services click here.
