Infrastructure
The contact center infrastructure is becoming more integrated and more importantly, must support multiple business units and objectives. PTP technical architects and development teams are experienced in designing and deploying open standards-based solutions. Common solutions include:
- Service Oriented Architecture (SOA) Integration
- Contact Center Platform Migration (PBX, ACD, IVR)
- VoIP Migration (Enterprise and Contact Center)
- J2EE and .NET Integration
For Professional Services click here.