Outbound
Maintenance and Support
Benefits
Continuing to enhance and modify your existing applications to match the ever changing business environment is critical to maximizing the value received from your IT investments. At PTP we recognize the importance of this and offer our Enhancements and Modifications service to help our client’s get the greatest value from their existing applications.
Description
PTP offers this service to clients who wish to leverage their investment in their existing applications. PTP’s proven methodology and best practices are tailored to quickly understand the application environment and efficiently implement the identified enhancements.
These could be applications that were built using PTP's Integration and Implementation services, in house by the client or by another vendor. Example enhancements and modifications include:
- Adding a Cancel Check Transaction to a Banking IVR Application
- Enabling Call Transfer Analysis Reporting to a Call Router
- Moving the Backend Integration to a Web Services Layer
- Adding a Web Interface to a Legacy Time Reporting Application
Expertise
From requirements analysis through final implementation, PTP provides results-driven system integration services to meet the most demanding customer needs. Our management, technical and subject matter experts have experience in enhancing and modifying applications covering a wide range of domains and technologies.