Careers
“You truly have amassed a great bunch of people and I look forward to a long and prosperous working relationship with PTP not only because of your ability to get the job done but because every single one of them put their heart and soul into making sure that every project, every account, doesn't just function but really is a reflection of them as individuals, and something they can be proud of at the end of the day.”
– Jessica Kaufman, Voice Solutions, Blue Shield of California
“PTP’s approach to our project has been a collaborative effort bringing together the right expertise during the various project phases. PTP’s understanding of the complexities of call center components, standards, natural language, and human interfaces is essential to our project success. PTP’s quality of work reflects their high professional standards, they effectively communicate the goals and interplay of ideas and concepts, they can be relied upon to meet schedules and deadlines, and they effectively blend management skills with technical expertise.”
– Barbara Bigby, CIO, CA Department of Real Estate
“We asked PTP for an “extreme makeover” type of effort. While most vendors would not think outside the box, and forced their rigid processes to our plans, PTP took a creative approach and exceeded all of our aggressive goals!”
– Louis Hampton, Director of Voice Solutions, Blue Shield of California
“PTP has consistently stepped up to and beyond their contractual obligations on the Department of Child Support Services project, filling the gaps that other vendors have left and delivering excellent services. The leadership and the technical caliber of the team have anchored this project as it has moved through some very challenging periods since late last year. Because of PTP’s presence on Enterprise Customer Service Solution, we are now poised to successfully implement the solution as it was originally envisioned.”